ProDentim Money-Back Guarantee: The 60-Day Refund, Step by Step

The best reason to try something new is knowing you can send it back. The ProDentim money-back guarantee gives you 60 days counted from the day your order is delivered, and the steps for using it are written down in plain terms. In this guide we walk through the whole process in order, from finding your delivery date to seeing the refund on your card, so you can order today knowing exactly how the safety net works.

The ProDentim money-back guarantee at a glance

Here is the whole guarantee on a single table, as the seller’s refund page gives it.

Question	Answer
How long?	60 days
Counted from?	The day your order is delivered
How do I ask?	Email support with “Refund Request” in the subject
What do I send back?	All bottles, empty or not, with the packing slip and a note
Where to?	285 Northeast Ave, Tallmadge, OH 44278, United States
Who pays return shipping?	The customer
When is the refund processed?	A few days after the package arrives
When does it show on my card?	5 to 10 days later

The seller also frames it simply: try ProDentim for 60 days after delivery, and if it is not for you, send the bottles back for a full refund.

Why the clock starts at delivery

Most guarantees count from the day you pay, which quietly eats into your time while the parcel is still on its way. This one counts from the day your order is delivered. That detail matters, because it means shipping time, whether 5 to 7 working days in the US or 10 to 15 abroad, never uses up your window.

It is also a fairer match for how supplements work. The seller says they take around 9 to 12 weeks to show results, and a clock that begins when the bottle is in your hands gives you a real chance to settle into the routine before you decide.

Step 1: find your delivery date

Everything starts with the delivery date, because that is the day your 60 days begin. The refund page tells you to check your tracking number for it. The seller says a tracking email arrives within 60 hours of your order, and US orders take 5 to 7 working days, while international orders take 10 to 15 working days.

On delivery day, put a note in your calendar: “ProDentim delivered. Guarantee ends on…” and count 60 days ahead. It takes ten seconds and removes any chance of losing track.

Step 2: decide with time to spare

You do not have to wait until the last day. A good habit is to set a reminder around day 55, so you can review how the routine has gone and choose calmly. The seller’s FAQ says supplements take around 9 to 12 weeks to show results, which is longer than the guarantee window, so many buyers like to decide with their notes in hand. Individual results vary, so give the routine a steady run and trust your own judgment.

Step 3: email support

When you decide to use the guarantee, you start with an email to support, with “Refund Request” in the subject line. Keep the message short and include your name, your email address and your order ID, which you will find on your receipt. A clear subject line helps your request reach the right place quickly.

Step 4: pack all the bottles

The refund page asks you to send back all bottles, whether they are empty or not. Include the packing slip that came with your order and a short note with your name, email and order ID. That note and the slip help the team match the parcel to your order the moment it arrives.

If you bought the 6-bottle package, that means all six bottles. The rule is the same for every package, which keeps things simple.

Step 5: ship to the Ohio address

Send the parcel to 285 Northeast Ave, Tallmadge, OH 44278, United States. The customer pays return shipping, which the seller states plainly. A tracked service is a good idea, so you have proof of when the package left you and when it arrived.

Because the address is in the United States, US buyers get a short, simple return. International buyers should allow extra time and keep their shipping receipt.

Step 6: wait for processing

Once the package arrives, the refund is processed a few days later. It then takes 5 to 10 days to show on your card, which is the usual range for card refunds. In total, expect roughly two weeks from the day the parcel is delivered to the day the money shows.

Stage	Timing
Order to tracking email	Within 60 hours
Delivery to you (US)	5 to 7 working days
Guarantee window	60 days from delivery
Return arrives to refund processed	A few days
Refund shows on your card	5 to 10 days

A sample 60-day calendar

Here is how the window might look in practice, starting from a delivery date we will call day zero.

Day	What to do
Day 0	Parcel delivered. Save the date and the packing slip.
Day 1	Take your first tablet with your morning routine.
Day 30	Your first bottle runs out. Note how the routine is going.
Day 55	Set a reminder to review your notes and decide.
Day 60	The guarantee window ends, so any request should be sent before this.

Ending the window with a decision, not a surprise, is the whole idea.

Who to contact along the way

You have two points of contact. For refund requests, email the seller’s support with “Refund Request” in the subject. For order and billing questions, ClickBank order support is on 1-800-390-6035, toll free, 24/7, or +1 208-345-4245 from outside the US, and the self-service site is clkbank.com. The charge on your card reads CLKBANK*ProDentim, so you can match it quickly.

For more on common questions, our FAQ page collects the answers buyers ask most.

Common questions about the guarantee

What goes in the email? A subject line reading Refund Request, plus your name, email and order ID, as the refund page describes.

Can I request a refund after trying only some of the bottles? The page says to send all bottles back, empty or not.

Does the guarantee cover every package? Yes, the same 60 days apply whichever package you choose.

Will I be charged again? No. The seller’s FAQ says there will not be any recurring shipments or charges.

Where can I read it myself? On the seller’s refund page, which is the source of every step in this guide.

How the guarantee helps you choose

Knowing the safety net changes how you buy. It makes the 6-bottle package at $49 a bottle an easier decision, because the same 60 days apply to every package. It makes the 2-bottle package a low-pressure first run. And it means the real question is not whether you can afford to be wrong, but whether the routine suits you. Our ProDentim product page lays out all three packages alongside the guarantee, and our ProDentim hub keeps the key numbers together.

The guarantee in short

Sixty days from delivery, a clear email, all bottles back, a published Ohio address and a refund within roughly two weeks. That is a safety net you can read in one sitting. If you have an order question rather than a refund, our complaints guide shows who to contact, and our reviews and complaints guide answers the most common worries. When you are ready, our buying guide walks you through the order.