ProDentim Complaints: How to Get Help With an Order, Delivery or Refund

Even a smooth purchase can raise a question, and knowing who to ask makes any problem small. This guide covers ProDentim complaints in the practical sense: delivery that feels slow, a charge you do not recognize, a refund you would like to request. For each, you will see who to contact, what to send and how long it takes. Everything here comes from the seller’s order, shipping, refund and FAQ pages, checked on October 27, 2026, so you can act with confidence.

ProDentim complaints: your contact directory

Keep this table somewhere you can find it. It covers every situation in this guide.

What you need	Who to contact	How
Order, delivery or billing question	ClickBank order support	1-800-390-6035, toll free, 24/7
The same, from outside the US	ClickBank order support	+1 208-345-4245
Self-service order help	ClickBank	clkbank.com
A refund	The seller’s support	Email with “Refund Request” in the subject
Returning bottles	The seller’s return address	285 Northeast Ave, Tallmadge, OH 44278, United States

What to include in every message

Whichever route you choose, a complete message gets a faster answer. Always include your full name, the email address you used at checkout and your order ID, which is on your receipt. Add your tracking number if the issue is about delivery, and the last four digits of your card if it is about a charge. A short, clear message beats a long one.

Keep your receipt email and your tracking email in one folder. That folder is your paper trail, and it makes every problem on this page quicker to solve.

“My order has not arrived”

Start with the tracking email, which the seller says arrives within 60 hours of your order. US orders take 5 to 7 working days, and orders to Canada, the UK and Ireland, and Australia and New Zealand take 10 to 15 working days. If the window has passed, contact ClickBank order support with your order ID. They can see the order on their side and point you to the next step.

Do not worry about the guarantee clock in the meantime. It is counted from the day your order is delivered, so a late parcel does not use up your 60 days.

“I do not recognize this charge”

An unfamiliar name on a card statement is unsettling, so check it against your receipt first. ProDentim orders appear as CLKBANK*ProDentim, because ClickBank is the retailer. If the amount matches one of the seller’s totals, $158 plus $9.99 shipping, $207 or $294, it is very likely your order. If you still want it confirmed, call ClickBank order support, which is open 24/7.

The seller’s FAQ says there will not be any recurring shipments or charges, so you should see a single charge for the package you chose.

“I would like a refund”

This is the clearest process of all. You have 60 days counted from the day your order is delivered. Email support with “Refund Request” in the subject. Send all bottles back, empty or not, with the packing slip and a note containing your name, email and order ID. Ship to 285 Northeast Ave, Tallmadge, OH 44278, United States. The customer pays return shipping.

The refund is processed a few days after the package arrives, and it takes 5 to 10 days to show on your card. Our money-back guarantee guide walks through each step in more detail.

“I have not noticed any results”

This is the most human complaint, and the seller addresses it directly. Its FAQ says tests have indicated that supplements take around 9 to 12 weeks to show results, recommends at least 3 bottles and suggests 6, and the refund page advises using ProDentim for at least 3 months. Individual results vary.

So the first question is how long you have been taking it. If you are inside the window, steady use is the plan. If you are near the end of your 60 days and would prefer a refund, the steps above are ready for you.

“The bonuses are not what I expected”

The seller shows two versions of its pages with identical prices but different bonuses. The home page offers three free e-guides with 6 bottles. The page our link opens offers two bonuses with 6 bottles or 3 bottles. The order page shows what your order includes before you pay, so check it at that moment.

If you have a question about a bonus after the fact, include your order ID in an email to support, and ask what your order included.

Three habits that head off most complaints

You can head off the majority of the issues above with three small habits. First, type your email address carefully at checkout, because your receipt and tracking email go there. Second, save the receipt and the tracking number in one folder the day they arrive. Third, put a calendar note on your delivery date so you always know when your 60 days end.

These habits cost almost nothing and turn a surprise into a routine step. Our buying guide shows the whole order process if you want a refresher before you start.

A one-minute message template

When you do need to write, a simple structure helps. Use a clear subject line, such as “Refund Request” for refunds or “Order question” for anything else. In the body, give your full name, the email you used at checkout, your order ID and a single sentence about what you need. For example: “I would like to request a refund for my ProDentim order, delivered on the date shown in my tracking, and I will be returning all bottles with the packing slip.” Short, clear and complete is what gets results.

When you do not hear back

If a message seems to go unanswered, send a short follow-up with the same details, and call ClickBank order support, which is open 24/7 on 1-800-390-6035. A phone call with your order ID can often sort out what an email cannot. Keep a note of the dates you wrote and called, which shows exactly when you acted within your 60 days.

How long each step takes

A quick timeline helps you set expectations.

Step	Typical timing
Tracking email after ordering	Within 60 hours
US delivery	5 to 7 working days
International delivery	10 to 15 working days
Refund processing after the return arrives	A few days
Refund visible on your card	5 to 10 days

What the seller’s customers say

Alongside the practical points, here are the seller’s three published testimonials, quoted in full and attributed to the official website. Individual results vary.

“I’ve always taken such good care of my teeth but it always felt like I wasn’t doing enough. Now, for the first time in decades, my teeth feel amazing.” Sam Perkin, Dallas, USA

“It’s just unbelievable how much I like ProDentim. I’m so glad my dentist recommended it to me!” Portia Thompson, Florida, USA

“My gums have never looked better. It feels so good to not have to worry about my teeth. I simply love it!” Theo Franklin, Chicago, USA

Getting help, in short

For orders, deliveries and billing, call ClickBank. For refunds, email the seller with the right subject line. For everything, include your name, email and order ID. That is the whole system, and it is easy to follow. For more of the common questions, see our reviews and complaints guide, our buying guide and our FAQ page. The whole offer is also summarized on our ProDentim product page, and our ProDentim hub is a good place to start over.