Tina Aldea Soulmate Sketch Official: Seller, Retailer and Support Channels Explained (Independent Guide)

When people search for Tina Aldea official, they usually want to know who they are actually dealing with when they buy the Tina Aldea Soulmate Sketch. Is there a company? Who takes the money? Who do you email if something goes wrong? This guide maps the official channels behind the product: the seller, the retailer, the support contacts and the refund route, plus the impersonator warning the seller itself publishes.

For a full review of the product and price, see our Tina Aldea reviews.

Tina Aldea official channels at a glance

Role	Who handles it
Brand and product	Tina Aldea (seller)
Checkout and payment	ClickBank, the retailer
Payment methods	PayPal and major cards, per the seller’s FAQ
Delivery	By email, quoted at 24 to 48 hours; paid 6-hour express
Product support	[email protected]
Orders and revisions	[email protected]
Refund requests	ClickBank Order Support

The seller

The brand is Tina Aldea, presented as a psychic artist. The seller runs the sales pages, the quiz and the delivery of the sketch and reading. The seller’s disclaimer page describes the sketches and readings as AI-generated and for entertainment only.

The retailer: ClickBank

ClickBank is a large online marketplace that processes payments for thousands of digital products. When you buy, your payment goes through ClickBank, and your receipt, order number and any refund request are tied to ClickBank. This is useful: it means a well-known company holds your payment record, separate from the seller.

ClickBank’s role as retailer is not an endorsement or a review of the product. It handles the transaction, not the quality of the sketch.

Official support contacts

The seller lists two email addresses on the tinapsychic.com domain:

• [email protected] for product questions and support.
• [email protected] for orders and revision requests.

Always include your order number from the confirmation email. For payment issues or refund requests, ClickBank Order Support is the other official channel.

The impersonator warning

The seller’s home page tells customers to “beware of impersonators” and names look-alike domains. Copycat sites are common for popular digital products: they copy the name and pictures and send buyers to a different checkout or a subscription.

Quick checks before you pay:

1. The checkout is ClickBank. If the payment page is not ClickBank, stop.
2. The price is $37 for the standard order, with optional add-ons.
3. No subscription on the standard order.
4. Support emails use tinapsychic.com.
5. You arrived via a link you trust, not a random ad or social media message.

The official refund route

This is where official channels matter most. The seller’s home page shows a 30-day money-back guarantee. The refund page clarifies that it applies only if you do not receive your product, offers free revisions if you are unhappy, and describes completed sketches and readings as non-refundable.

The same page still explains how to request a refund through ClickBank: visit ClickBank’s customer support site, choose Order Support, enter your order number and the email you used, and follow the on-screen steps. That is the official route if you decide to ask.

What to keep after ordering

• The ClickBank receipt email. It has your order number.
• The delivery email with your sketch and reading.
• A note of the date you ordered, in case delivery runs late.

These three things make any support or refund request quick.

For how ordering works step by step, see the soulmate sketch explainer. For a one-page summary, there is our independent Tina Aldea review page.

Official channels compared with unofficial ones

It can be hard to tell which contact is legitimate, especially if you search for help after ordering. A quick comparison:

Situation	Official route	Treat with caution
Question about your sketch	[email protected]	Social media accounts claiming to be Tina
Revision request	[email protected] with your order number	“Premium revision” offers asking for payment
Payment problem	ClickBank Order Support	Sites asking you to re-enter card details
Refund request	ClickBank Order Support, as the refund page explains	Third parties promising refunds for a fee
New offers	The seller’s own pages or emails	Messages warning of a “curse” or urgent reading

What to include when you contact support

• Your ClickBank order number.
• The email address you ordered with.
• The name entered in the quiz.
• A one-line description of the issue.

Keeping records

Save the ClickBank receipt, the delivery email and any replies from support in one folder. If you ever need to escalate to ClickBank, having the full thread makes the request quick.

Quick reference for buyers

• Seller: the Tina Aldea brand, which runs the quiz, sales pages and delivery.
• Retailer: ClickBank, which processes the payment and issues your receipt.
• Price: $37 for the standard order, one-time, with optional extras.
• Delivery: email, quoted at 24 to 48 hours; 6 hours with paid express.
• Support: [email protected] and [email protected].
• Refunds: guarantee for non-delivery; revisions if unhappy; ClickBank Order Support route explained on the refund page.
• Nature of the product: AI-generated, entertainment only, according to the seller’s disclaimer.

Keep this list handy and you will always know which door to knock on.

When to go straight to ClickBank

Some situations are better handled by the retailer than the seller: a charge you do not recognise, a payment that went through twice, a receipt that never arrived, or a refund request you want on record. In those cases, go to ClickBank Order Support with your order number and the email you used. ClickBank holds the payment record, so it can see exactly what was charged and when.

What official does not mean

Buying through the official channels protects your payment and gives you a clear support path. It does not change what the product is. The seller’s disclaimer still describes the sketches and readings as AI-generated entertainment that may not be unique and does not depict a real person, and the refund terms still limit the guarantee to non-delivery. Official means safe to buy, not more accurate.

One more tip

If you change email address after ordering, tell support from the original address first, quoting your order number. That proves the order is yours before any files are sent somewhere new.

The bottom line

For the Tina Aldea Soulmate Sketch, official means three parties: the seller behind the brand, ClickBank as the retailer, and the tinapsychic.com support emails. Buy through a trusted link to the ClickBank checkout, keep your order number, and know that the guarantee covers non-delivery while revisions and a ClickBank refund route are the options if you are unhappy.

Entertainment disclaimer: psychic sketches and readings are entertainment. They cannot predict the future or identify a real person. Do not make relationship, financial or health decisions based on them.