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Neuro-Balance Therapy Money-Back Guarantee: 60 Days, and How to Claim It

Neuro-Balance Therapy money-back guarantee: 60 days from purchase. See the ClickBank refund steps for the $37 digital version and the DVD return rules.

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Strong Health Tips Editorial Team
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7 min read
Neuro-Balance Therapy money-back guarantee: the DVD case and disc in a thin frame beside the words 60-day guarantee

Knowing you can step back is the best reason to try something new. The Neuro-Balance Therapy money-back guarantee lasts two months counted from purchase, and the seller calls it unconditional. It covers both editions, with a different route for each. Begin with the $37 download, give the Beginner videos a fair go and treat the window as your safety net.

Try it with cover

Begin with sixty days of protection

The $37 download, an illustrated manual and a home checklist.

Begin my trial

The Neuro-Balance Therapy money-back guarantee at a glance

What you askWhat applies
LengthSixty days, starting when you pay
Who keeps the clockClickBank, the retailer
$37 downloadA request filed in ClickBank’s support area
$47 boxThe disc goes back, and its postage is yours
What returns on the boxThe price paid, less the delivery charge
Who to write toThe seller, by email or phone, listed below

On its sales page the seller offers anyone who is not satisfied a full refund with no questions asked. ClickBank’s order page separately allows returns or replacements inside sixty days from purchase. Together, the window is plain: two months.

Getting your money back on the download

No parcel is involved, so the download refund is handled online. The returns page gives this path:

  1. Go to clkbank.com and open the order lookup.
  2. Identify the order by email, order number or the final four card digits, then add your ZIP code and complete the reCAPTCHA.
  3. Choose Order Details, Tech Support and Refunds, then Get Support.
  4. Type Refund Request, select a reason and press send.

That page adds that the refund is handled inside a working day unless you amend the request. Gather your details beforehand and screenshot the confirmation you see afterwards. The order number is in your receipt email.

Download first

Order the $37 download and keep the window in hand

Files at once, with the refund route written out above.

Fetch the $37 download

Refund on the boxed edition

A disc is a physical object, so the box goes through a return. The seller’s exchanges and returns policy asks for the disc back within the sixty days, with the sender covering the return postage, and the refund is the price paid minus the delivery charge.

Returns go to Argo Shipping in McHenry, Illinois (1301 Ridgeview Dr., ZIP 60050), the seller says. A note to the seller beforehand helps match the parcel to your order. Pack the disc carefully and get something that shows you posted it.

The delivery charge held back is the line you saw at checkout. It varies with your address, so no figure appears here.

Delivery date or purchase date?

One point deserves early attention. ClickBank counts from purchase, yet the seller’s returns wording mentions delivery too. The easy answer is to treat purchase day as your deadline. A disc leaves in about three days and then travels three to ten business days, so a box buyer should plan to decide, and post any return, in good time. A download, which you can start at once, lets you form a view sooner.

Contacts in one place

  • The seller: Critical Bench, Inc., Clearwater, Florida (mark letters Attn: Neuro-Balance Therapy)
  • By phone: 1-727-351-3065
  • By email: [email protected]
  • Online help: criticalbenchhelp.zendesk.com
  • Order questions: clkbank.com

Write to the seller about a return, and take order questions to ClickBank. Our legit checklist explains why such details reassure.

What to put in your message

Short, clear notes get dealt with fastest. State your order number, the date, the edition and the checkout email, and say plainly that you want a refund under the guarantee. For the box, add that the disc is coming back and ask the seller to confirm the details. No essay is needed: on the download route you just pick a reason and send.

Using the two months well

A guarantee helps most when the program gets a fair try. One simple approach:

  1. Choose the edition. Download for a quick start; box for a ball and a disc.
  2. Open Beginner. Practice by a solid chair in short daily sessions.
  3. Note two dates. The day you ordered and the day the window shuts.
  4. Decide early. If a refund crosses your mind, ask well before the last day.

A worked example: say you order the download on a Tuesday. Count sixty days forward on a calendar, circle that date, and treat the week before it as your decision week. Any request filed before the circled date is inside the window.

Two months, no pressure

Start your routine and mark the date

The download first, with a refund route if it is not for you.

Begin my routine

What if it is day 59?

Ask as early as you can; a request lodged inside the window is the safe course. A download request, the seller says, clears inside a working day. A box return has to travel, and as the policy mentions delivery dates too, do not leave the writing to the final days.

Records worth keeping

Keep the receipt email, a screenshot of the order if you took one, any reply from the seller and, for the box, your proof of postage. Should anything become unclear, those records settle it fast.

Is the bonus covered?

The home-safety checklist arrives with either edition as part of the order, so it falls inside the same purchase, and a refund request concerns the order as a whole. Our contents guide describes what the order holds, and the Neuro-Balance Therapy hub pictures both editions.

Why the guarantee matters for a first-time buyer

Every new thing raises a small question: what if it is not for me? The two-month window answers it plainly. You begin with the lower-cost download, follow Beginner for a while and decide with real experience behind you. If the box appeals instead, its return rules are written down, so the postage and refund terms are clear before you order. The product overview shows both editions.

Common slips to avoid

A few small errors cause most of the trouble. Leaving it late is one. Losing the receipt email, which holds your order number, is another. Posting a disc without writing to the seller first is a third. And assuming a ClickBank request also covers a box return is a fourth: the two editions follow different paths, so use the one that matches your purchase.

When a refund is not what you need

Sometimes a question is all you have. A file that will not open, a missing email or a doubt about which level to start on can usually be settled by the seller’s help center or ClickBank support without any refund. Ask first, and keep the refund route for when the routine genuinely is not for you.

What the guarantee does not do

It does not return the delivery charge on the box, because the refund is the price paid less that charge. It does not pay your return postage, which stays with you. And it does not decide whether a balance routine is right for your health, which is a question for your doctor. Knowing those edges in advance helps you plan an honest trial.

Good to know

  • A refund is a business matter, not medical advice. Your doctor is the person to ask whether a balance routine suits you, above all after a fall, an operation or dizzy spells. Keep taking prescribed medicines, and stop if anything hurts.

Our view

A clear two-month window, a refund route for each edition and a seller you can phone: this is a guarantee worth using. Our editorial score is 4.5 out of 5, and the review shows how the offer earns it. Before deciding between editions, look at the price guide.

Ready to begin?

Order now with the refund window behind you

Start with the download and decide at your own pace.

Take the $37 download

Questions people ask

How long is the Neuro-Balance Therapy guarantee?

Sixty days. ClickBank allows a return or replacement within 60 days from the date of purchase, and the seller calls its guarantee unconditional.

How do I claim a refund on the digital version?

Go to clkbank.com, look up your order and open Order Details, Tech Support and Refunds. Choose Get Support, type Refund Request, pick a reason and send it. The seller says it is processed within one business day.

How do I get a refund on the DVD edition?

Return the DVD within the 60 days at your own postage. The refund is the purchase price minus shipping and handling.

Where do I send the DVD?

The seller's returns address is Argo Shipping, 1301 Ridgeview Dr., McHenry, IL 60050. Write to the seller first to confirm, and keep proof of postage.

Which date counts, delivery or purchase?

ClickBank counts from the date of purchase. The seller's returns wording mentions both delivery and purchase, so ask the seller and act early.

Who can I contact?

The seller, Critical Bench, Inc., at [email protected] or 1-727-351-3065, through its help center at criticalbenchhelp.zendesk.com, or ClickBank order support at clkbank.com.

Not medical advice. This guide is general information and does not replace a consultation with a qualified healthcare professional who knows your history. Full disclaimer.

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Strong Health Tips Editorial Team

We research, write and fact-check every guide against current guidance from major health bodies and peer-reviewed studies, then rewrite it in plain English. How we work.

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